This Privacy Policy describes how Threads and Needles Studio Ltd. (“we”, “us”, or “our”) collects, uses, and discloses personal information when you visit our website https://threadsandneedles.co.uk (the “Site”) or engage with our services.
Information We Collect
We may collect personal information that you provide directly to us when you:
- Make inquiries or communicate with us via email, phone, or through our website contact forms.
- Sign up for newsletters, promotions, or other communications.
- Make purchases or engage in transactions through our website.
The types of personal information we may collect include your name, email address, postal address, phone number, payment information, and any other information you choose to provide.
How We Use Your Information
We may use the personal information we collect for various purposes, including to:
- Provide and deliver the products and services you request.
- Process transactions and fulfill orders.
- Communicate with you about your inquiries, orders, or account.
- Send you promotional offers, newsletters, and updates.
- Improve our products, services, and website functionality.
- Comply with legal and regulatory requirements.
Disclosure of Your Information
We may disclose your personal information to third-party service providers who assist us in operating our website, conducting our business, or servicing you. These third-party service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may also disclose your personal information when required by law or in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Your Choices
You can opt out of receiving promotional communications from us by following the unsubscribe instructions provided in the emails we send or by contacting us directly. Please note that even if you opt out of receiving promotional communications, we may still send you transactional or administrative messages related to your account or orders.
Data Security
We take reasonable measures to protect the security of your personal information both online and offline. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Changes to This Privacy Policy
We reserve the right to update or change our Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at salesandsupport@threadsandneedles.co.uk.
This Privacy Policy was last updated on 4th March 2024.
Who we are
Our website address is: http://threadsandneedles.co.uk.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.